close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Dreamweaver CS4 crashing when using CSS Form Builder

Thread began 10/01/2014 9:30 am by kristyway385888 | Last modified 10/10/2014 12:07 pm by Jason Byrnes | 1461 views | 7 replies |

kristyway385888

Dreamweaver CS4 crashing when using CSS Form Builder

Hello. Hoping you can assist. I have read through related messages for help, and after trying a few things, I still have my Dreamweaver crash when customising fields on a new form. CSS Form Builder just locks up and says (Not Responding).

Problem first started whilst I was using version 2.0.0. I would get as far as clicking the 'Edit' button from the Form Contents screen, and it would lock up. I discovered a new version, so uninstalled the earlier version, and installed the newer version. Software appeared to run a bit quicker and I was able to add and delete fields, so I thought the issue was resolved.

I don't even get as far as finishing the form before it no longer responds. I can pre-select a form, and edit the fields and go back to the Form Content screen, but if I try to re-enter the Edit button or Finish the form, it stalls, and says (Not Responding).

I have cleared the .dat file, closed and restarted Dreamweaver, created a new php page, closed down the majority of my programs to free up memory. I don't know what is wrong. I have relooked at the 'common problems' page and done its suggestions. Problem is still occurring.

Something strange is happening also, the form I saved as a single preset, the preview has applied this design into every preset form, and all the form designs look the same. This is a mess.

It has been a while since I have used CSS Form Builder, but on last time, I haven't had this issue.

I use Dreamweaver CS4. Windows 7 PC.
CSS Form Builder 2.0.1, this is the only Webassist extension I have installed.

I'm really you can help.

Sign in to reply to this post

Jason ByrnesWebAssist

recreate the users configuration folder as outlined in step 12 of the Adobe troubleshooting guide:
http://helpx.adobe.com/dreamweaver/kb/troubleshoot-javascript-errors-dreamweaver-cs4.html#main_user_config

then uninstall all extensions from the extension manager, then reinstall form builder:

Sign in to reply to this post

kristyway385888

Hi Jason, thanks for that. I did the Dreamweaver CS4 regedit reset. I was hopeful.
Went to create a new form, got as far as selecting the drop down of 'Registration' template, and it's locked up again.

Disheartening... now i really don't know what else to do.

Sign in to reply to this post

kristyway385888

Hi. I've been trying the forms again, and I've had more success without it locking up. I've disabled the automatic preview and I think this has helped.
So I've managed to implement a form into my .php page. I then go to create a email message. Now I hit Javascript errors.
First one that pops up is relating to WAUEInsp.html (have attached a screen shot). This repeats 4 times.
Second one that pops is a validation rule error. I have not changed any code of the form, and the name is still is a required field, but I get an error relating to this now. On either clicking yes or no, my php page is completely ruined with all formatting disappearing, and it looks like a mess.
I've shutdown Dreamweaver, deleted the WinfileCache.dat file, and restarted. I get another javascript error saying wa not defined...

Pleeeease help! I appreciate your time.

Sign in to reply to this post

Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

Sign in to reply to this post

kristyway385888

have sent you a private message for time proposed

Sign in to reply to this post

kristyway385888

Hi. just checking to see that the time proposed is scheduled in... I'll be making this time specifically available for the skype call, so if you can confirm that the day/time works for your engineers, I'll be ready. Thanks very much.

Sign in to reply to this post

Jason ByrnesWebAssist

Yes, Friday at 3pm EST will be fine.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...