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Paypal error

Thread began 9/26/2014 2:17 pm by Steve | Last modified 10/01/2014 12:20 pm by Jason Byrnes | 6462 views | 25 replies |

9/26/2014 2:17 pm | #1 Steve

Paypal error

Trying to create a Cart site that uses PayPal as it's payment method.

Getting an error noting an invalid Merchant

Gateway.php seems to contain the needed info (see screens)

Is there a debug that will show all activity to see what could be the problem?

9/27/2014 11:55 am | #2 Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

9/29/2014 9:33 am | #3 Steve

Private message

9/29/2014 10:12 am | #4 Jason ByrnesWebAssist

See PM

9/29/2014 10:45 am | #5 Steve

The same error comes up if you go directly to Paypal without providing any additional information:

Some required information is missing or incorrect. Please correct the fields below and try again.
Error: Invalid Merchant or Merchant doesn't exist!

https://payflowlink.paypal.com

I added one of the paypal buttons generated from the clients PayPal account and that processes fine (granted it is using a different method):
http://intuitorsports.com/purchase.php

Is there a way to echo the stream sent to PayPal from the checkout page to confirm and at least review what is being sent to PayPal? It could very well be sending nothing which would return the same error.

9/29/2014 11:01 am | #6 Jason ByrnesWebAssist

Where that is a hosted button, it doesn't help for troubleshooting.

to view what is being passed to paypal, view source of the page before submitting the payment. When i view source of the page, i can see in the source code that the address is populated properly, so you will need to contact paypal to determine why they are not accepting it.

9/29/2014 1:06 pm | #7 Steve

I had the client upgrade to PayPal Pro as that was needed for PayFlow.

Now the error is from checkout_failure.php

"Your transaction could not be completed."

9/29/2014 1:11 pm | #8 Jason ByrnesWebAssist

add the following code to the failure page to dump the session, it will include the response from the gateway with information on the cause of the failure:

<pre><?php @session_start(); var_dump($_SESSION); ?></pre>

9/29/2014 1:35 pm | #9 Steve

Corrected some issues now it looks like it's back to PayPal as the error from their site is:

Some required information is missing or incorrect. Please correct the fields below and try again.

Error: PayPal Express Checkout is not setup on this account.

9/29/2014 1:42 pm | #10 Jason ByrnesWebAssist

YEah, contact paypal to have Express Checkout added to your account.

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