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SA Show If (Logged into users) Not Passing UserLevel

Thread began 6/11/2014 11:14 pm by mora398588 | Last modified 6/13/2014 10:29 pm by mora398588 | 3087 views | 6 replies |

mora398588

SA Show If (Logged into users) Not Passing UserLevel

On certain pages, I am inserting SA Show If behaviors using the rule (Logged into users), so users can see that they are currently logged in. My "Logged into users" rule is currently setup to allow access to certain user-levels. These user-levels are organized in a group. The rule is configured to access this group to verify and authenticate the correct users.

Well, when I am logged in and begin accessing pages with the Show If behaviors, the behaviors are working fine, but the user session does not appear to be passing the user's user-level. I noticed this when I was attempting to add items to the shopping cart. The cart was showing the correct items, but was not showing applicable discounts based on my user-level.

I should note that I have added discounts to my eCart and have tested them and they were working fine prior to adding in the show if behaviors. I would think that when a user is logged in and they wish to view their cart, the cart should show any discounts they are eligible for - right? In this case, the cart is not showing the discount which my user-level should have triggered.

Are the show if behaviors causing a problem?

I have added some file to assist with your review. The workshops.php file contains the show if behaviors.

Attached Files
cart.zip
checkout.zip
workshops.zip
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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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mora398588

Thank you, Jason for your reply.

The site I am referring to is in development and is not currently live. I am also unable to upload the site to my current web-hosting service provider as our current site is still active on it.

I am open to be available if you wish to call me and share my computer screen to visually see the issue.

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Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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mora398588

Please see PM

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Jason ByrnesWebAssist

Sorry, I Did not see this till just now, Is there another time you will be available this afternoon perhaps?

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mora398588

No problem, Jason. Thank you for getting back to me, though.
Update - I was able to fix the issue. I determined that the Add to Cart button was not passing the discount column value to the cart. Once I bound the column, it was working just fine.

However, another problem presented itself concerning some of my other discounts which are not being displayed correctly in the cart. I will be submitting my issue under your eCart forum.

Again, thank you.

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