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Can't get upgrade to install

Thread began 5/31/2014 12:46 pm by snap320984 | Last modified 6/04/2014 12:22 pm by Jason Byrnes | 1048 views | 21 replies |

5/31/2014 12:46 pm | #1 snap320984

Can't get upgrade to install

I have uploaded all the files and backed up as recommended, when I got to install the v2 upgrade, I get this error:

Database could not be updated.

Duplicate column name 'folder_name'

Help?

6/02/2014 10:35 am | #2 Jason ByrnesWebAssist

It sounds like the upgrade SQL has already been executed to create the needed folder_name column in the database.

6/02/2014 11:14 am | #3 snap320984

But when I login, it only shows V1

6/02/2014 11:45 am | #4 Jason ByrnesWebAssist

You need to upload the Power Galley 2 admin_gallery folder to the server and overwrite the one form Power Gallery 1.

The database upgrade is only one part of the upgrade, you also need to upload the Power Gallery 2 files to replace the Power Gallery 1 files

6/02/2014 12:23 pm | #5 snap320984

Upgrade

Please see PM

6/02/2014 12:31 pm | #6 Jason ByrnesWebAssist

Please provide FTP information in the private message section so I can troubleshoot.

6/02/2014 12:46 pm | #7 snap320984

Install upgrade

see PM

6/03/2014 12:23 pm | #8 Jason ByrnesWebAssist

See PM

6/03/2014 12:44 pm | #9 snap320984

update

see PM

6/03/2014 2:36 pm | #10 Jason ByrnesWebAssist

Ok, I got the update to complete, it looks like some empty galleries where created in the multiple failed attempts to update, and the tittles for some of the galleries where lost.

YOu can delete the empty ones though the gallery admin and update the tittles as well.

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