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Orders not posting to database

Thread began 1/26/2014 8:54 pm by davidvoegtli363232 | Last modified 1/29/2014 11:37 am by Jason Byrnes | 436 views | 9 replies |

davidvoegtli363232

Orders not posting to database

I am using PS 4.50 and PayPal payments standard. PS has been working well for me the last couple of years but for the last 5 days not a single order has posted to the database (roughly 10 orders) and no order receipts are being sent out. The orders still process through PayPal and other functionality seems in tact, i.e. customers can register, get their passwords, etc.

I checked PayPal's ipn history for these orders and they all show as having been sent and having received an HTTP response code of 200 which from PayPal's documentation I think means my store successfully received them. My technical knowledge isn't strong so I might be mis-reading this.

The IPN page in PayPal matches the notification URL showing in power store and looks like this.

Notification URL https://mystore.com:443/webassist/plugins/shopping_cart/ipn.php

Any ideas what might be going wrong with my store?

Thanks,

David

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Jason ByrnesWebAssist

I dont think the port is needed, try removing the port from the IPN address:
https://mystore.com/webassist/plugins/shopping_cart/ipn.php

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davidvoegtli363232

Jason,

I removed the port but that doesn't seem to be the solution. Three orders processed today and PayPal shows all 3 ipn's sent with a response code of 200. Something else must be happening, what do you think I should try next?

Thank you,

David

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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davidvoegtli363232

See Private Message

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Jason ByrnesWebAssist

see PM

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davidvoegtli363232

We'll see what happens.

Thanks for your help.

David

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Jason ByrnesWebAssist

you're welcome, if the problem persists, I'll have Ray take a look

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davidvoegtli363232

Jason,

The updates you did fixed the problem.

Thank you,

David

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Jason ByrnesWebAssist

great, glad to hear it is working

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