close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Orders not posting to database

Thread began 1/26/2014 5:54 pm by davidvoegtli363232 | Last modified 1/29/2014 8:37 am by davidvoegtli363232 | 1610 views | 9 replies

davidvoegtli363232

Orders not posting to database

I am using PS 4.50 and PayPal payments standard. PS has been working well for me the last couple of years but for the last 5 days not a single order has posted to the database (roughly 10 orders) and no order receipts are being sent out. The orders still process through PayPal and other functionality seems in tact, i.e. customers can register, get their passwords, etc.

I checked PayPal's ipn history for these orders and they all show as having been sent and having received an HTTP response code of 200 which from PayPal's documentation I think means my store successfully received them. My technical knowledge isn't strong so I might be mis-reading this.

The IPN page in PayPal matches the notification URL showing in power store and looks like this.

Notification URL https://mystore.com:443/webassist/plugins/shopping_cart/ipn.php

Any ideas what might be going wrong with my store?

Thanks,

David

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...