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Update behaviour error " Internet Explorer cannot read this webpage format "

Thread began 1/22/2014 11:13 am by hbibizadeh396670 | Last modified 1/23/2014 10:29 am by Jason Byrnes | 864 views | 10 replies |

hbibizadeh396670

Update behaviour error " Internet Explorer cannot read this webpage format "

I have a simple update form on my page.

I am getting a error " Internet Explorer cannot read this webpage format "

Not sure why, I have other pages with the insert and update behaviour on it and they all work...

On this page only I get the above error on submission.

Any ideas would be greatly appreciated.

Thanks

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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hbibizadeh396670

Thank you I have provided details in the private message area

Any issues accessing please let me know

thanks again

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hbibizadeh396670

I have been trying different settings but it makes no difference.

I am not sure what is causing the error but it occurs once I click the update button?

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Jason ByrnesWebAssist

This is an issue with mod_security on the host server.


i tried implementing the fix suggested in this thread:
but it did not work


you will need to contact the host to see if there is a way to disable it on a directory basis. It looks like the server security settings are preventing form post being sent to the database.

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hbibizadeh396670

Ok, but may I ask why it is working for other forms.

If I re built the page would it make a difference

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Jason ByrnesWebAssist

That error comes form the servers security settings. the server security is not allowing for the page to run for some reason.

you should contact your host to have them fix the security to allow the page to execute.

I cant say for certain why one page would work and another not, except to say that the mod_security setting implemented by the host are preventing it.

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hbibizadeh396670

They may have an SSL Certificate would this be the cause

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Jason ByrnesWebAssist

no, like i said it is mod_security that is enabled on the server.

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hbibizadeh396670

Thank you for your help I will try to sort this out

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