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PM preview arrives empty

Thread began 11/08/2013 7:51 am by john70964 | Last modified 11/08/2013 11:38 am by john70964 | 1394 views | 4 replies |

11/08/2013 7:51 am | #1 john70964

PM preview arrives empty

Hello
I have PM on net111.co.uk
The preview email arrives but it is empty.
A send to an audience arrives OK
The server is with 1and1.co.uk
url http://net111.co.uk/admin-pm/

Can you say how I can get preview working please?
Thanks

John

11/08/2013 9:30 am | #2 Jason ByrnesWebAssist

see PM

11/08/2013 11:09 am | #3 john70964

Sorry Jason
I do not understand
Use A File option for the body
or
Get From Page option
I cannot see anything in PM using these.....

11/08/2013 11:13 am | #4 Jason ByrnesWebAssist

When creating an email design, you have the option to use one of the predefined templates, Get the design Form a page, or select a file to use for the email body.

i have seen the problem you describe happen if you select the option to use a file for the email body

select one one of the predefined templates, or the option to Get the design from a page instead.

11/08/2013 11:38 am | #5 john70964

Thank you Jason

John

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