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Orders getting to Paypal but not to database

Thread began 10/06/2013 8:43 pm by lr_leal239405 | Last modified 10/14/2013 12:03 pm by Jason Byrnes | 2946 views | 11 replies |

lr_leal239405

Orders getting to Paypal but not to database

We have a major problem on live and busy website, theharbinger-jonathancahn.com website. When an order is placed, sometimes the order never gets to the database, thus no receipt is generated. Maybe it's timing out? not sure. However, it seems to be happening sporadically. I can't replicate it (the transactions complete on my side), But it started happening about 5 days ago. About 7 days ago I I added some new discounts (which I hadn't done for over 1 year). I know the WA_eCart_Definition_PHP.php file was updated, but I'm not sure if that has anything to do with it. I contacted hosting co. and they sent me the logs. I've posted it below. The part that concerns me is at bottom: $Items in /var/www/vhosts/theharbinger-jonathancahn.com/httpdocs/WA_eCart/WA_eCart_Definition_PHP.php on line 211, referer: http://www.theharbinger-jonathancahn.com/cart.php. Again, I've only updated discounts, so what happened? (I did revert to files prior to 7 days ago and reapplied the discounts).

[Sun Oct 06 15:33:22 2013] [error] [client 203.193.165.77] PHP Notice: Undefined property: eCart1_Definition::$Items in /var/www/vhosts/theharbinger-jonathancahn.com/httpdocs/WA_eCart/WA_eCart_Definition_PHP.php on line 211, referer: http://www.theharbinger-jonathancahn.com/cart.php
[Sun Oct 06 15:41:04 2013] [error] [client 199.66.147.108] File does not exist: /var/www/vhosts/theharbinger-jonathancahn.com/httpdocs/Companion-study-guide/none
[Sun Oct 06 15:42:05 2013] [error] [client 65.55.212.70] File does not exist: /var/www/vhosts/theharbinger-jonathancahn.com/httpdocs/CSSSculptor/2ColumnFixedLeftSidebarFullWidthHeader_CaboSunset_images, referer: https://www.theharbinger-jonathancahn.com/WatchmanWorldNews/index.php
[Sun Oct 06 15:42:07 2013] [error] [client 65.55.218.35] File does not exist: /var/www/vhosts/theharbinger-jonathancahn.com/httpdocs/Images/WND_FooterBckgrnd.png, referer: https://www.theharbinger-jonathancahn.com/WatchmanWorldNews/index.php
[Sun Oct 06 15:42:30 2013] [error] [client 199.66.147.108] File does not exist: /var/www/vhosts/theharbinger-jonathancahn.com/httpdocs/Book/none
[Sun Oct 06 15:43:19 2013] [error] [client 199.66.147.108] PHP Notice: Undefined property: eCart1_Definition::$Items in /var/www/vhosts/theharbinger-jonathancahn.com/httpdocs/WA_eCart/WA_eCart_Definition_PHP.php on line 211, referer: http://www.theharbinger-jonathancahn.com/cart.php
[Sun Oct 06 15:47:22 2013] [error] [client 199.66.147.108] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead in /var/www/vhosts/theharbinger-jonathancahn.com/httpdocs/confirm.php on line 498, referer: https://www.theharbinger-jonathancahn.com/confirm.php
[Sun Oct 06 15:47:24 2013] [error] [client 199.66.147.108] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead in /var/www/vhosts/theharbinger-jonathancahn.com/httpdocs/webassist/email/mail_php.php on line 187, referer: https://www.theharbinger-jonathancahn.com/confirm.php

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Jason ByrnesWebAssist

see PM

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lr_leal239405

My Skype name is lelvis2 and I am availalbe at 7:00 PM EST. Can someone contact me at that time. Thank you. My phone # is 5702394722. But Skype would work. Thanks.

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Jason ByrnesWebAssist

see PM

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lr_leal239405

Can you do tomorrow at 9:00 am?

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lr_leal239405

theharbinger-jonathancahn.com

Moved to private section

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lr_leal239405

Its still happening majorly. Where do I see your reply. I see you moved it to private. Apparently I broadcast access to the wrong place. Thanks.

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Jason ByrnesWebAssist

See PM

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lr_leal239405

I am not home at the moment, but this has been working fine for almost 2 years. I'll check that when I get home. What about the USPS api. They sent me an email back in July about changes. Did anything have to be changed in the webassist code to continue working properly with USPS?

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Jason ByrnesWebAssist

No nothing needs to be changed in USPS.

I am not able to reproduce any of the issues you report. but I do know that the ID column is numeric, and it seams you are using text values for the ID.

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