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checkout confirmation and Universal Email receipt issues

Thread began 8/13/2009 10:11 am by Suggs | Last modified 8/13/2009 3:53 pm by Jason Byrnes | 1158 views | 1 replies |


checkout confirmation and Universal Email receipt issues

Hi Folks,

Can you help.
When a successful transaction goes through it takes me to the checkout_success.php page and shows an order number, however when the email receipt comes through, it is lacking the order number and images of the products purchased. If i hit the go back button and return to the confirm page and checkout, it sends the order number via e-mail this time, but again no images.
Also, in order to clear the cart contents, ive used the following below the closing </html> on the checkout_success.php page
<?php unset($_SESSION['stonehouse_OrderID']);
Ive also removed the above code and again had a successful checkout, however it doesnt alter the fact that theres no images contained in the email, nor an order number.
Is there a better way to clear the cart contents than above and can you help diagnose the lack of images in the emails and lack of order numbers.

Best Regards


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Jason ByrnesWebAssist

sounds a code order issue.

Before Proceeding, make a backup of the confirm.php page.
In the server behaviors panel, select the Universal Email server behavior. This should appear after the eCart Store Order Summery server behavior. If it is in the list before the store order summary server behavior:

Select the universal Email server behavior. I code view, the Universal Email code will be selected, Cut this code. If a blank space is left between to code blocks, delete it.

Now select the Store Order summary server behavior, this will highlight all of the store order summary code, find the end of the highlighted code and paste in the Universal Email code.

Most email clients wont show the image by default until you click a Display Images button. If this still doesnt show the images, edit the email body. make sure the source fir the images is fully qualified URL to your server, for example:

<img  src="<?php echo $cartName->DisplayInfo("ImageColumn"); ?>" />
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