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Universal Email not working

Thread began 12/12/2012 8:36 am by Kumel | Last modified 12/12/2012 3:10 pm by Jason Byrnes | 2194 views | 8 replies |

Kumel

Universal Email not working

I m facing a problem in universal email.
I got a contact page and as i inserted the webassist universal mail into it to receive the contact details to my email box.. i m not getting any email.. and page is also not redirecting..
help me on this.. i have attached the files.. look into it..

Thank You.

Attached Files
WebDeveloper.zip
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Kumel

when i click the submit button the url changes to contact.php?Name=John&Email=john%40gmail.com&Phone=9999999999&Comments=Request+to+cal+bck&Submit+key=Submit#

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Jason ByrnesWebAssist

  i have attached the files.. look into it..  



there is no need to be commanding, i will certainly look into the problem.

The issue is that your form is set to use the GET method, and the action of the form is "#"

change the form to use the POST method instead, and leave the action of the form blank.

You will also need to recreate the email body and rebind the From Address to use the POST instead of GET collection.

I see you are using smtpout.secureserver.net as the SMTP server, this is the GoDaddy server. I have had many issues with GoDaddy not sending emails in the past, here are a few tips when using GoDaddy:

1) Make sure you are using a Linux hosting account, the php mail() protocol does not work properly on GoDaddy Windows servers.

2) The From Address must be a valid address for your domain. Do not use a dynamic binding for the from address, hard code a valid email address for your domain. If you click the From button to enter the Advanced from settings, you can bind the REply To setting to the email address from your form.

3) On the email server tab, select the "Include From Address as additional parameter" option.

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Kumel

Yes i m using linux..
I tried still problem is not solved...
Now when i click submit key the page just refreshes.. no mails also received..
Added the new files again.. check it..

Thank You

Attached Files
2222.zip
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Jason ByrnesWebAssist

  Added the new files again.. check it..  



There really is no need for the rude an commanding tone, I will be happy to look at the files, but you really don't need to be rude about it...


The problem you have now, is that your submit button has a space in the name. Spaces are not valid in element names and should be avoided.

rename the submit button, then edit the Universal Email instance and reset the trigger

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Kumel

sorry if i sounded rude..
Anyways now the email is getting sent and received as well.
But email contains nothing at all in it. like the form details entered.

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Jason ByrnesWebAssist

YOu have not configured the email body.

in the Body section of the UE wizard, select the option to Create a File for the email, and select one of the templates.

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Kumel

Cool..
Thanks a lot.

and Sorry if i sounded rude..

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Jason ByrnesWebAssist

posting things like:
check it..

or:
look into it..


is a very commanding tone. if you send the pages, i will certainly look into them, you don't need to command me to do it, it is what i am here for...

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