close ad
WARNING PC USERS: Do Not Install the DREAMWEAVER CC 2017 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

iRite not displaying correctly in Safari

Thread began 7/31/2009 6:26 am by rob75685 | Last modified 9/16/2009 6:20 pm by Ray Borduin | 5133 views | 15 replies |

rob75685

iRite not displaying correctly in Safari

hi there

For some reason iRite isn't displaying correctly in Safari.. see screen grab - the text area will only go to a certain depth. Looks ok in Firefox.

Sign in to reply to this post

Ray BorduinWebAssist

I'm not familiar with this problem. Do you have a URL where I can view it? I'd probably need to look at the code to spot the problem.

Sign in to reply to this post

anonymous

Rob,

I get the same issue and it's even after using the latest FCKeditor files. I have a feeling, though, that this on the FKeditor side as FCKe has always had issues displaying correctly in Safari. You may want to poke around the forums at FCKeditor to see what they have come up with... I will take a look around, too, to see if I can find anything out.

Sign in to reply to this post

web_assist_mail157665

Been seeing (and dealing with) this in safari for a while, but haven't reported it

Must admit I'm a bit disillusion with the whole iRite FCK setup
It doesnt have a proper file manager
The menus editing seems to have a mind of its own
Setting up the folders and config settings is such a pain it almost negates the whole iRite package
Tables are next to impossible to manage in the editor

cmon webassist - stop wrapping everyones else's work and reselling it as a half baked solution

not a happy customer!

Sign in to reply to this post

Ray BorduinWebAssist

We are currently working on an update to include file management and configuration. That wasn't a feature supported in the first version, so it required hand edits.

Sign in to reply to this post

web_assist_mail157665

Originally Said By: Ray Borduin
  We are currently working on an update to include file management and configuration. That wasn't a feature supported in the first version, so it required hand edits.  



I trust your not going to charge iRite users for the next version
It would be extremely offensive to be charged again for something that doesnt work with the most popular current browser

as of today I have ZERO customers able to use iRite with IE8
and every time I use it on the mac, I have to wait for the half cut display bug to sort itself out

Sign in to reply to this post

Ray BorduinWebAssist

iRite should currently work with IE8. The issue with safari seems to be with the FCK editor and not our extension. We won't charge anything to anyone that is part of the subscription program ;)

Sign in to reply to this post

web_assist_mail157665

Originally Said By: Ray Borduin
  iRite should currently work with IE8. The issue with safari seems to be with the FCK editor and not our extension. We won't charge anything to anyone that is part of the subscription program ;)  



I've sent a screen dump showing it is NOT working with IE8 - 3 separate users show the same problem. (Also confirmed by your own engineers)

You produce iRite. Its not down to the user to fix your choice to wrap another product in an installer. If you have any respect for your customers you should be issuing an iRite update that addresses both Safari and IE8 problems....not to keep selling it as it is????.....

....and you are kidding on the subscription thing?! - how about I do a contra invoice for time lost resolving the issues with iRite ;)

Sign in to reply to this post

Ray BorduinWebAssist

If you lose time using the product, then I would suggest not using them.

If you want me to do it for you I'll connect to your computer and update it for you. Like I said it takes about a minute.

Please send a sample URL with the iRite issue in IE8. I will look into it further.

Sign in to reply to this post

web_assist_mail157665

Originally Said By: Ray Borduin
  If you lose time using the product, then I would suggest not using them.  


Its a tad late to find out somethings not working - after you've installed it

Originally Said By: Ray Borduin
  If you want me to do it for you I'll connect to your computer and update it for you. Like I said it takes about a minute.  


Its not about fixing a product I purchased from you this end. Its about you fixing the product and resupplying.

Originally Said By: Ray Borduin
  Please send a sample URL with the iRite issue in IE8. I will look into it further.  


Too late - have had to take remedial action and update it myself. Please talk to your engineers who confirmed to issue.

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...