eCart 5.0.3 and FedEx Shipping Rates Not Displaying

I recently started using eCart 5.0.3 and while i have entered by FedEx Account and Meter information, shipping does not calculate. There is no error, it is just that the line for shipping does not appear on my CONFIRM.PHP page.

1.) Is there something simple i am doing wrong?
2.) If i entered my account information wrong, would i get an error?

Thank for any assistance.

1) No way to tell at this point how simple or complex the problem is.

2) Not necessarily, but we can add code to the confirm page to help us troubleshoot.

on the confirm page, add the following code just before the closing </html> tag:

<?php

@session_start();

     echo "<p>FedEX: <br />"; 

     echo "Full Request: ".(isset($_SESSION["WA_Store_Cart_FedEx_FullRequest"])?htmlentities($_SESSION["WA_Store_Cart_FedEx_FullRequest"]):"n/a")."<br />";  

     echo "Full Response: ".(isset($_SESSION["WA_Store_Cart_FedEx_FullResponse"])?htmlentities($_SESSION["WA_Store_Cart_FedEx_FullResponse"]):"n/a")."<br /></p>";  

?>

this will show the request being sent to fedex and the response coming back from them to help us see what may be wrong.

THANKS for the fast response. i added the code snippet and this is what was returned:

FedEX:
Full Request: n/a
Full Response: n/a

does that help?

sorry, I forgot to mention that in the code i provided, you will need to change "WA_Store_Cart" with the name of your eCart object.

Below is what i received. I see it says invalid account or meter. You can see my account number entered was 4910-9476-1. SHould that be WITHOUT dashes? Also, i did not see a place to enter my meter number.

<?xml version="1.0"?><FDXRateRequest xmlns:api="http://www.fedex.com/fsmapi" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="FDXRateRequest.xsd"><RequestHeader><AccountNumber>4910-9476-1</AccountNumber><MeterNumber>103675886</MeterNumber><CarrierCode>FDXG</CarrierCode></RequestHeader><ReturnShipmentIndicator>PRINTRETURNLABEL</ReturnShipmentIndicator><Service>FEDEXGROUND</Service><Packaging>YOURPACKAGING</Packaging><WeightUnits>LBS</WeightUnits><Weight>20.0</Weight><OriginAddress><StateOrProvinceCode>TX</StateOrProvinceCode><PostalCode>76426</PostalCode><CountryCode>US</CountryCode></OriginAddress><DestinationAddress><StateOrProvinceCode>TX</StateOrProvinceCode><PostalCode>77498</PostalCode><CountryCode></CountryCode></DestinationAddress><Payment><PayorType>SENDER</PayorType></Payment><Dimensions><Length>2</Length><Width>18</Width><Height>4</Height><Units>IN</Units></Dimensions><DeclaredValue><Value>9.99</Value><CurrencyCode>USD</CurrencyCode></DeclaredValue><PackageCount>1</PackageCount></FDXRateRequest>
Full Response: <?xml version="1.0" encoding="UTF-8"?> <FDXRateReply xsi:noNamespaceSchemaLocation="FDXRateReply.xsd" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:m="http://com/fedex/ws/transform"> <ReplyHeader/> <Error> <Code>8024</Code> <Message>Invalid account or meter number</Message> </Error> </FDXRateReply>

Sorry, i do recall entering the meter number and i see it in the error message

you will need to contact fed ex to determine why they are rejecting the account and meeter number you entered.

So i went in an took the DASHES out the FedEx account number and no more errors, it actually looked like it calcuated (see below) but it did not create a SHIPPING line on the Order Confirmation page. Did i miss something?



SHOW RESPONSES

FedEX:
Full Request: <?xml version="1.0"?><FDXRateRequest xmlns:api="http://www.fedex.com/fsmapi" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="FDXRateRequest.xsd"><RequestHeader><AccountNumber>491094761</AccountNumber><MeterNumber>103675886</MeterNumber><CarrierCode>FDXG</CarrierCode></RequestHeader><ReturnShipmentIndicator>PRINTRETURNLABEL</ReturnShipmentIndicator><Service>FEDEXGROUND</Service><Packaging>YOURPACKAGING</Packaging><WeightUnits>LBS</WeightUnits><Weight>20.0</Weight><OriginAddress><StateOrProvinceCode>TX</StateOrProvinceCode><PostalCode>76426</PostalCode><CountryCode>US</CountryCode></OriginAddress><DestinationAddress><StateOrProvinceCode>TX</StateOrProvinceCode><PostalCode>77498</PostalCode><CountryCode>US</CountryCode></DestinationAddress><Payment><PayorType>SENDER</PayorType></Payment><Dimensions><Length>2</Length><Width>18</Width><Height>4</Height><Units>IN</Units></Dimensions><DeclaredValue><Value>9.99</Value><CurrencyCode>USD</CurrencyCode></DeclaredValue><PackageCount>1</PackageCount></FDXRateRequest>
Full Response: <?xml version="1.0" encoding="UTF-8"?> <FDXRateReply xsi:noNamespaceSchemaLocation="FDXRateReply.xsd" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:m="http://com/fedex/ws/transform"> <ReplyHeader/> <EstimatedCharges> <DimWeightUsed>false</DimWeightUsed> <CurrencyCode>USD</CurrencyCode> <BilledWeight>20.0</BilledWeight> <DiscountedCharges> <BaseCharge>10.07</BaseCharge> <TotalDiscount>0.00</TotalDiscount> <Surcharges> <DeclaredValue>0.00</DeclaredValue> <Fuel>0.76</Fuel> <ReturnLabel>0.50</ReturnLabel> </Surcharges> <TotalSurcharge>1.26</TotalSurcharge> <NetCharge>11.33</NetCharge> <ShipmentNetCharge>11.33</ShipmentNetCharge> <TotalRebate>0.00</TotalRebate> </DiscountedCharges> </EstimatedCharges> <SignatureOption>NONE</SignatureOption> <IneligibleForMoneyBackGuarantee>false</IneligibleForMoneyBackGuarantee> <Routing> <ServiceCommitment>A2</ServiceCommitment> <TimeInTransit>1</TimeInTransit> <OriginServiceArea>A6</OriginServiceArea> </Routing> </FDXRateReply>

in the eCart object is there a rule for Fed Ex shipping on the shipping tab to use the rate that is returned?


there should be a rule that is set up as follows:
triggers:
"Based on fedEx shipping quote value"
FedEx shipping quote value is ">" a value of "0"

Calculation:
"Based on fedEx shipping quote value"
FedEx shipping quote "plus" "0"

I think i do have that set:

ecart1_PHP.php shows the following:

//eCart Rule
function WAEC_eCart1_FEDEXCALC() {
$totalShipping = 0;
if (true && (("FedEx"=="FedEx")&&(isset($_SESSION["eCart1_FedEx_Quote"]))&&(floatval($_SESSION["eCart1_FedEx_Quote"]) > 0))) {
$totalShipping += floatval($_SESSION["eCart1_FedEx_Quote"]) + 0;//Result
}
return WA_eCart_FormatNumber($totalShipping, $this->ForceDecimalsC, $this->DecimalPlacesC);
}