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PowerCMS Installing error

Thread begun 2/10/2012 6:44 pm by hdavis136190 | Last modified 2/15/2012 8:38 am by Jason Byrnes | 2291 views | 4 replies |

2/10/2012 6:44 pm | #1 hdavis136190

PowerCMS Installing error

I am getting this error on a new site I am setting up.

Serial Number
ERROR: The serial number you entered is invalid. Double-check that you entered the serial number correctly. For assistance contact sales@webassist.com.

I got the Serial Number from my download page. Also I now can not get in to edit PowerCMS on two on my other sites. I can enter the site with Admin and password but edit or logout just flash the page, this happens on my MacOS X 10.6.8 system and a Windows 7 system, I was thinking that maybe some update on the MacOS killed it but it looks like that is not the case. I sent an email into Sales, but no response yet. I am using PCMS Builder 1.01. DWCS5.

2/13/2012 7:12 am | #2 Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

2/13/2012 5:39 pm | #3 hdavis136190

Thanks

I have responded, and will be waiting... :) Thanks again.

2/14/2012 4:38 pm | #4 hdavis136190

Thanks for the quick fix

2/15/2012 8:38 am | #5 Jason ByrnesWebAssist

glad to hear it is working.

3/08/2013 5:46 am | #6 wrigd

Hi, I know this is an old thread but what was the fix for this? as I'm currently have a similar issue Using PowerCMS via Design Extender extension. Thanks.

3/08/2013 6:47 am | #7 Jason ByrnesWebAssist

make sure you are using the Design Extender serial number to activate the Power CMS installation.

3/19/2013 3:20 am | #8 wrigd

Hi, I am using the Design Extender serial number but still not working. Thanks.

3/19/2013 9:01 am | #9 Jason ByrnesWebAssist

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