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Universal Email Bug

Thread began 10/27/2011 2:06 pm by dlovas275157 | Last modified 11/30/2011 2:18 pm by Jason Byrnes | 1222 views | 6 replies |

dlovas275157

Universal Email Bug

Anytime I edit an existing Universal Email SB and proceed to edit the template, once I finish editing the template via DW Mode and return to the remaining UE Dialog, all the details I have already entered in are wiped-out. I have to re-enter.

Then, sometimes after I re-enter all the info, the Universal Email SB is not edited, instead a second UE SB is added next to the original. So I then have 2 UE SB's in the server behaviors panel - which neither work correctly.

Using DW 5
Mac OSX
CSS Form Builder 2.0.0

What can I do to fix this?

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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wbrooks199805

Having the same issue

Also, universal email disappears in behaviors so I can't edit it there either.

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Ian S

I get this sometimes aswell.

I seem to find it happens more if I chose File > Save after editing the email contents within Dreamweaver. If I use the Cmd + S shortcut it seems better!

I started to take the approach of designing the email layout separately and then copying the code into UE and then applying the dynamic tags as necessary.

Thanks
Ian

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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wbrooks199805

any news?

I don't see this in my support.

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Jason ByrnesWebAssist

I have created a new one for you, should be there now.

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