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Error - Unable to edit database with provided user credentials

Thread began 9/07/2011 8:21 pm by MikeyT | Last modified 4/12/2012 7:48 am by Jason Byrnes | 10174 views | 34 replies |

9/07/2011 8:21 pm | #1 MikeyT

Error - Unable to edit database with provided user credentials

I just recently started getting this error. I'm not sure why since all permissions are set to 777 and I'm trying to connect as the root user which has all database privileges. Never had this problem before. This is happening on a site that already has PCMS Builder installed.

Using the latest PCMS Builder version / DWCS5.5 / OS 10.6.8

9/08/2011 1:21 pm | #2 Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

9/08/2011 6:24 pm | #3 MikeyT

Thank you very much.

9/10/2011 5:29 am | #4 MikeyT

In case anyone else runs across this problem, Dani was able to help me resolve it.

There is a bug in DWCS5.5 that sometimes occurs when defining a new site. We trashed the existing and and created a new one through the Manage Sites process in DW. That cleared up the user credential error that was occurring.

9/11/2011 9:01 am | #5 lesMatthews

Anything besides creating the site over again? I've done that, but am getting the same error message when trying to add my first content area. I can create tables using the same credentials using MySQL Workbench.

9/11/2011 12:33 pm | #6 hawkinsj.83430130

I am having the same issues. I use hostmonster.com for my web host. i am able to modify all aspects of the schema within mysql workbench but no luck using powercms with dreamweaver. i tried recreating the site but had no luck either. Any help would be appreciated.

Win 7 x64 SP1
DW 5.5 v11.5 build 5315

9/11/2011 4:10 pm | #7 lesMatthews

I was able to get past that error by setting my site testing server to the same as my remote server.

9/12/2011 6:12 am | #8 MikeyT

I forgot to mention that this issue was only happening to me in my local testing environment. I was able to use PCMS Builder with the remote server just fine. Once we determined that it was only affecting me locally, we tried setting up the brand new site definition. Also, only checking the 'Testing' checkbox in the Servers section was key for the local settings.

9/13/2011 4:33 am | #9 hcumens08179986

unable to edit your databse with the provided credentials

yes, I am getting this error as well, I have re-set up the site in Cs4, but I still get the same error, please help?

9/13/2011 7:05 am | #10 Jason ByrnesWebAssist

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