close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Powerstore 3 not recognizing database

Thread began 8/24/2011 4:23 pm by ehumbert267432 | Last modified 8/25/2011 12:55 pm by Jason Byrnes | 603 views | 1 replies |

ehumbert267432

Powerstore 3 not recognizing database

I'm installing a test store on our test site and have ran into problems. The installation is recognized, and I get the checkmarks telling me the modules are all in place. I go to install the database that I created with cpanel, and get the following error message:

ERROR: Could not connect to the MySQL database. Please verify the server, username, and password are correct.

I'm using localhost for the server
wwwghum_my_store for the database
wwwghum_gene for the user
xxxxxxxx for the password.

This same setup works for other databases I've installed on this server.

Gene

P.S. The Image verification did not work (didn't even APPEAR) using Firefox 5.0. Problem on my end, or is it not compatible?

G.

Sign in to reply to this post

Jason ByrnesWebAssist

If is saying it cannot connect to the database server, one of the values you are entering is not correct. Double check the server name, the username, password and database name you are entering. If you are still having a problem, you should contact your host for the correct details to use to connect to the database, we will not be able to help you obtain that information.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...