close ad
WARNING PC USERS: Do Not Install the DREAMWEAVER CC 2017 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

eCart stuck on confirm.php

Thread began 7/27/2011 3:25 pm by emily425525 | Last modified 7/28/2011 8:23 am by Jason Byrnes | 704 views | 1 replies |

emily425525

eCart stuck on confirm.php

Hello, I can't get eCart to finish checking out. I've checked through the forums and I can't find anything to help me.

confirm.php

The order process starts with:
feature.php?ID=243

Clicking that takes you to the view.php (display cart)
On the view page you can start the the check-out process.

checkout.php seems to work fine
confirm.php gets hung up and will not progress to checkout_success.php

Data is not entered into the database or emailed.

I've attached the cart files and the Web Assist files.
Any help would be greatly appreciated.

Attached Files
WA.zip
express.zip
Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

david73021

Confirm.php hanging

I am having the same problem confirm.php hangs. The order form is appearing in my inbox and also the Paypal Sandbox section under test emails is showing that the info is getting to Paypal sandbox as its registering the pretend sale and adding the amount to the account. Something is going wrong with how the page is processing the data that Paypal sandbox sends back.

Don't know if this helps but if I close the browser window on my mac it doesnt do anything as any attempt to open the web page/site still just hangs after pressing submit order. I need to close the application and not just the page then reopen the application to browse the site again after it hangs. This is the same on Firefox, Chrome and Safari.

Regards,

Dave

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...