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My e commerce web pages are NOT linking to my eCart / WA_eCart files.

Thread began 6/13/2011 7:57 pm by nathan400860 | Last modified 6/14/2011 3:11 pm by Jason Byrnes | 747 views | 1 replies |


My e commerce web pages are NOT linking to my eCart / WA_eCart files.


I have really enjoyed the product by web assist the ecart. I have developed a successful e commerce company in my town. The company has had sells and many hits with the help of your product. I unfortunately encountered a problem this week. I went on to my sites files on dreamweaver and I received an error message when I opened up every page where their are products that have the information such as the id the name the path of the thumbnail image and what not. Their was an error on every page that had products on them and lots of information. I was concerned because the company has to be up and running. This is the time of year for sells. Here is what the error message says. By the way this error message comes up when I open up a page in design view on dreamweaver.

Error Message Says: "The definition file for this ecart object was not found. Please ensure that it is in the WA_eCart folder off of the site root."

This is the error message I receive when just opening almost ever page.

Here is another error message I receive when I click on the "ecart object" button in the server behavior tab in dreamweaver.

Error Message:
"While executing timer in WA eCart Object.htm, the following JavaScript error(s) occured:
At line 230 of file"C:\Program Files\Adobe\Adobe Dreamweaver CS4\Configuration\Commands \WA eCart Object.js:
document.generalWP.document.obijPerstance.options[OBJECTDEF.Persistance] has no properties"

Then their is one more error message. When I try to edit some of the information in the server behaviors tab in dreamweaver when I goo to the confirm page I get an error when I try to go to this tab in the server behaviors tab. The tabs name is "eCart Local Checkout (rvproductsnow, AuthNet)". When I click on that tab to change some information about me ecart object and how it functions I get this error.

Error Message:
" No cart objects are available for this site. Please make sure you have defined a site and have at least one cart object available. "

That's the errors I receive. I have all of the WA_eCart files on the sites folder still but it seems like the products and the pages on the sites are not linking to the WA_eCart files. I went to the insert button on the top of dreamweaver and then clicked insert on the tab then clicked ecart object to bring up the small panel where it shows my ecart objects and lets me add them. When I looked for the ecart object I had created about a year ago the ecart object was not in the panel. It showed that I did not have an ecart object created. I have all the ecart files that I had created for my products and site still on my dreamweaver files but I can not seem to get into the functions of the ecart to edit information or even add a new product to the site. It just says that I don't have an ecart object created when in fact I do. I am not sure what is happening and if you need more information I would be more than happy to supply you with that information.


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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:

If anyone else is experiencing this same issue, please append to this thread.

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