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Big Problems with PS3 and PayPal Express

Thread began 6/08/2011 5:04 am by martin400112 | Last modified 6/09/2011 9:54 am by Jason Byrnes | 740 views | 3 replies |


Big Problems with PS3 and PayPal Express

I have been setting up a site for a client at shop for some time now and we are at a position where we can get going with testing it out with transactions.

However, there is a problem.

Whilst we have put the correct PayPal account email address in the payments settings, when we go to checkout with a test purchase (not through Sandbox), we received this message:

'We're sorry
Your PayPal transaction could not be completed. Please return to checkout and try again.'

We click the checkout link and it takes us back to a page where we are asked to put in our credit card details.

Can you help us out please, we are stuck and do not wish to have customers place their card details into website and just have PayPal deal with the card transactions.

We have not made any changes to any of pages or the code of the site - just changed the CSS.

Many thanks in advance,


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Jason ByrnesWebAssist

here is an updated copy of the WA_eCart/PP_ECO_Scripts/PP_ECO_PHP.php file that should correct the issue.

Attached Files
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Hi Jason,
Thanks for the message. Unfortunately, the new file you pointed me to doesn't work. I've even registered myself as a user of the site and the same thing keeps happening - it goes to checkout, but fails and directs me back. It does not even get to PayPal.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:

If anyone else is experiencing this same issue, please append to this thread.

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