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Toolbar Icons Not Showing up

Thread began 3/24/2011 2:33 pm by web300106 | Last modified 4/20/2011 11:53 am by Jason Byrnes | 1454 views | 3 replies |

3/24/2011 2:33 pm | #1 web300106

Toolbar Icons Not Showing up

Just installed the latest version of HTML editor and the toolbar icons are simply not showing up.

My operating sys is Windows 7, using either IE8 or FF3.6
Flush the cache on both browsers.
Tried all defaults, tried selecting a different skins.
Re-Uploaded all files.

Can't really pin point at this moment what's happening.

3/25/2011 9:01 am | #2 Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

4/20/2011 11:41 am | #3 info271221

HTML editor icons not appearing

Our customer cannot see the icons. They are using Firefox and a mac.

4/20/2011 11:53 am | #4 Jason ByrnesWebAssist

In the ticket that was created, web300106 posted the following solution:

"Found out that my setup in Dreamweaver omits PNG files on file upload, which caused the toolbar icons not to show up."

Make sure that dreamweaver is uploading the PNG files, perhaps try uploading using a third part FTP program like Filezilla.

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