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FedEx Webservice API

Thread began 3/02/2011 3:15 pm by cherry6767 | Last modified 8/08/2011 11:33 am by Jason Byrnes | 1984 views | 7 replies |

cherry6767

FedEx Webservice API

I keep running into an issue with FedEx and my website not communicating and when I talked to Fed Ex they brought to my attention that they have upgraded their system back in 2007. As of right now Ecart allows my site to communicating with their old API which will soon be non-existent. Currently about once a month when ever updates are performed on the FedEx site it no longer communicates with my site until I call and have my meter number redirected back to their old site.
Fed Ex has brought to my attention in order to resolve the issue Ecart will need to develope code that is compatible with the their new web service API.
Are you aware of this upgrade and when is the fix with Ecart coming?

Thank you
Jennifer

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Jason ByrnesWebAssist

What version of eCart are you using?

I'm pretty sure we updated the Fed Ex shipping API code in eCart 4.5

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cherry6767

I am currently using Ecart 4. Can you please verify that the FedEx shipping API code is compatible with the FedEx Web services in Ecart 4.5 before I purchase an upgrade. I don't want to spend extra money on a program if the issue is not resolved and I will have to purchase another upgrade in the future.

Thank you Jason
Jennifer

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Jason ByrnesWebAssist

4.5 is not a paid for upgrade if you own eCart 4. Version 4,5 is available to you for download from the download center.

send me a copy of your WA_eCart/WA_eCart_FedEx_PHP.php file so i can compare to the 4.5 version.

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cherry6767

Thank you Jason

I have attached our file


Jennifer

Attached Files
WA_eCart_FedEx_PHP.php.zip
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Jason ByrnesWebAssist

Here is an updated copy of the WA_eCart/WA_eCart_FedEx_PHP.php file that should correct the issue.

Attached Files
WA_eCart_FedEx_PHP.php.zip
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cherry6767

Jason
The code that you gave me did fix the problem and had been working great for the past couple of months. Unfortunately, last week we began getting orders in again with no shipping on them. I called FedEx and they told me that it is an Ecart issue. I upgraded Ecart to the 4.5.2 and reattached the code you gave me last time and it is still not working. Any ideas as to what could be going on?

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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