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PS3 Letting Unverified Users into store

Thread began 2/15/2011 4:36 pm by carlene | Last modified 2/16/2011 11:59 am by Jason Byrnes | 796 views | 1 replies |

carleneBeta Tester

PS3 Letting Unverified Users into store


I'm having a problem with my store letting users who have not verified their emails access the store. This has become frustrating to them because they go to the effort to place the orders, then as they are hitting submit they get a SQL error on the page.

This seems to be happening with people who are using Safari.

Any thoughts on how to fix this - or has anyone else had this problem? Ideally, I'd like users who have not verified their email addresses to be able to access the store at all. (I have the store set-up so that you must be logged in to access it.)



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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:

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