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file downloads get cutoff at 62MB

Thread began 11/29/2010 7:22 am by rgodinez349368 | Last modified 11/30/2010 8:24 am by Jason Byrnes | 1803 views | 5 replies |


file downloads get cutoff at 62MB

I am unable to get my movie downloads on files grater than 62 MB.
I have one movie file at 1.7GB and we cannot sell it until the download works properly.

I thought the download was being limited by my hosting company, but it appears that the limit is only for uploads up to 64MB, and not for downloads. I can upload and download via FTP, however, after making the purchase I only get 62MB.

I have my Hosting company looking into it as well, please help. I was supposed to deliver the job this weekend, but surprise, cannot sell the main product the site was designed for.

Any questions, please let me know.

Thank you in advance.

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Jason ByrnesWebAssist

most likely the script is timing out,

add the following code to line 1 of the download page:

<?php set_time_limit(0); ?>
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Added code to line one as requested, but did not work.

Hi Jason, I belive you refer to the "view_downloads.php" file, yes? If so, then I did ad the code to line one as you requested above, however, after doing so and refreshing the browser, the page turned into what you will see in the eclosed file.

Please advise,

Thank you.

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Jason ByrnesWebAssist

yes, it was the view_downloads.php file.

make sure that you did not incluse any surrounding spaces when copying the line of code I gave you.

Make sure that there is no space at the end of line 1 for example"
"<?php set_time_limit(0); ?> "

also make sure there is not a blank line between the closing php tag "?>" on line 1 and the next opening php tag "<?php", for example:
<?php set_time_limit(0); ?>


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Changed code, but problem persists.

Hi Jason, I did as you told me, however, the files still get cut-off at 62MB, sometimes at 55MB. See enclosed pict.
I am enclosing the "view_downloads.php" page from the site for your review.

Thank you Jason.

Attached Files
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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:

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