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Unable To Start Setup

Thread began 11/06/2010 8:26 am by dgwhit288523 | Last modified 11/08/2010 5:22 pm by Jason Byrnes | 801 views | 4 replies |


Unable To Start Setup

I am a web developer and have a test site on which I have seperate folders for various clients whose sites I work on.

I have created a folder for the Power Store called "store" and have uploaded all of the files into that folder. I have set the permissions to 777 on all folders/files within this folder. This folder is in the root directory of the test site.

I have created a database on the test site to use with the store.

The installation instructions say to navigate to the folder to begin the installation. When I do I get the following error below.

Does the store have to be installed in the root directory of the test site or can it be installed in the folder described above.


Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

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Link To Store Folder on Test Site

Sorry, I forgot to include the link to the test site where the folder is installed.


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This post has been deleted.

Jason ByrnesWebAssist

The internal server error is a generic error that is impossible to troubleshoot due to lack of detail.

try adding the following to the store/install/index.php file at line 1:



this may tell us the real error that is occurring, if not, you will need to contact the host and look in the server error log.

Once we know the real error that is occurring we can start troubleshooting the cause.

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Unable to install from a folder within the root folder

I have two test sites and installed all the Power Store files into the root section of my second one (no other files there). The install went perfectly and I am now working on the store.

I also have to design a basic web site for the client that will link to the power store which I plan to have set up in a folder residing in the root directory of his main site.

Once I have done most of the editing on the power store that I have on my test site, my thought is to copy all of the files over into this seperate directory and upload to the server. Set the permissions for the folder and underlying files to 777. Will this work?

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Jason ByrnesWebAssist

Yes, that should work, you will need to edit the connections file and, other than that it should be fine though.

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