close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

PS3 Product Update is *Really* Broken Bad

Thread began 10/28/2010 10:17 am by terry164844 | Last modified 10/28/2010 3:26 pm by Jason Byrnes | 707 views | 4 replies |

terry164844

PS3 Product Update is *Really* Broken Bad

Okay...surely something is wrong on my part...

I create a product and add 4-6 Options for that product. I then go down each option and update the product name, and also the descriptions. I check the box on each product/option to NOT manage inventory.

Everytime I go back to the product and/or option, all the data is *jacked* up.

1.) the Product Name either removes everything after the quotation marks or puts a \ after the number 20
2.) Even though the box to manage inventory is checked, there is a zero in the Inventory field which causes the product to show out of stock
3.) The description field also shows multiple \\\\\\ after the number 20 and before the quotation mark 20\\\\\\"

(Note: I originally entered the text 20")

Something is TERRIBLY WRONG...What is it?

How do I apply the 3.0.1 update without restarting from square one on my store? Does the 3.0.1 fix all this?

PLEASE HELP ME!

Terry

Sign in to reply to this post

mick106153

Count me in.
I just looked at updating to 3.0.1 and realized I'd have to overwrite much of what I've modified.
Please tell me it ain't so!
Urgent Response Team, please come to our rescue!

Mick

Sign in to reply to this post

Jason ByrnesWebAssist

it could be that your php server has the magic_quotes_gpc turned off causing issues.


try adding the at line 1 of the admin/producs_insert.php file:

php:
<?php

ini_set
('magic_quotes_gpc','on');
?>



I have just tested both 3.0 and 3.01 on my system and cannot reproduce the issue in either.


as for updating: yes, the update will override any modifications you have made to the pages.


In the 3.01 update, every page was updated, so it is not possible to update only the problem pages.

Sign in to reply to this post

terry164844

That seems to have fixed it

Jason,

Thanks a million. This certainly helped tremendously! Who would have thought...I never thought about checking the hosting provider for the magic_quotes

Thanks again

Sign in to reply to this post

Jason ByrnesWebAssist

excellent, glad to hear is working.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...