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PS3 username and password don't work

Thread began 10/20/2010 1:46 pm by connie386947 | Last modified 10/20/2010 2:17 pm by Jason Byrnes | 617 views | 1 replies |


PS3 username and password don't work

When I installed PowerStore3 I wrote down the username/password for the main administrator that I set up, and I also set up a second administrator.

Neither one of those user/passes work and I can't get into the program now. It's asking for an email/username and I don't recall setting an email--certainly not as a username!

I am not an experienced developer and my frustration level is spiraling off the charts!

If I have to delete the entire PowerStore directory and re-install from scratch, should I create a totally new database? (I have other issues that I can't seem to resolve, like having deleted the "message" area--but that's a separate ticket that I need to respond to, but can't until I can figure out how to log into the store admin).

Is there a way to recover my user/pass?

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Jason ByrnesWebAssist

The admin username and password are stored in the wa_settings table of the powerstore database.

additional users are stored in the ps4_users table.

if you do end up reinstalling powerstore, Then yes, you should create a new database.

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