close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

PS4 installed in subdomain?

Thread began 10/18/2010 10:15 am by msummers194171 | Last modified 10/19/2010 10:08 am by Ray Borduin | 682 views | 3 replies |

msummers194171

PS4 installed in subdomain?

I have a client and want to install a PS4 store for them. I created a subdomain, e.g., shop.example.com, and uploaded the PS4 files to that subdomain. I walked through the installation without problems, and can access the admin pages. But when I use Navicat to connect to the MySQL server, although I can connect with my specified credentials, I only see the information schema, not the shop database! Further, when I try to edit a theme to customize the shop, I get a 500 Internal Server error when I try to publish the changes (even something simple like changing the background color). Clearly something is out of kilter.

How should I begin to troubleshoot this issue?

Sign in to reply to this post

msummers194171

Have changed permissions on the webassist folder to 755, and that seems to have eliminated the 500 Server error. But even though I have changed images and colors, I still do not see those changes in the theme's live preview! Why is that?

Sign in to reply to this post

msummers194171

And one more question, why am I not able to see those data in the MySQL database?

Sign in to reply to this post

Ray BorduinWebAssist

Which data? All of the data should be contained in the database after installation.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...