close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Contents of field not be updated with html editor

Thread began 8/12/2010 7:22 pm by jpegisclair101460 | Last modified 8/22/2010 9:13 am by biz295654 | 622 views | 4 replies |

jpegisclair101460

Contents of field not be updated with html editor

I recently purchased the HTML editor extension and have everything working properly in terms of building, customizing, viewing, interacting with the HTML editor. However, the most important function -- inserting or updating the HTML -- does not seem to be working properly. When I remove the HTML editor and replace with a textarea, everything works fine. But as soon as I replace with the HTML editor, the contents are not inserted into the database. I've tried putting together a test page with just a basic dreamweaver insert with one field to ensure it was not conflicting with other code on the page but no luck. If you think this is something you can assist with within the next week, I would appreciate assistance either in a private thread over preferably in a phone call. If this is not possible, I would appreciate a refund as I am within the 15 day money back guarantee.

Sign in to reply to this post

Eric Mittman

I have opened a ticket for you on this issue so that we can look into this further with you. To update the ticket login and visit your support history.

supporthistory.php

Sign in to reply to this post

biz295654

These are the times when the solution, if posted, saves others a lot of time. So asking as a courtesy, that whenever a solution if found, the original request, whether a paid answer or not, is posted on the list. I've tried to always do this, and in the spirit of the list helping one another, request that all solutions be posted.

Thank you.

Sign in to reply to this post

Jason ByrnesWebAssist

In this case we opened the private ticket and requested a phone number and time to call, but the original poster never responded back. We where not able to look into the issue to resolve it.

Arte you having a similar problem, if so, can you please send a copy of your page so I can take a look at the code.

Sign in to reply to this post

biz295654

Not this issue, but my comment was for the original poster to share his/her findings. I don't expect WA to provide the answer publicly for a private ticket. I make it a point to read the forum frequently, and usually learn something each time. Thanks.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...