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non receipt of emails

Thread began 5/25/2010 12:36 pm by i.edwards384429 | Last modified 5/26/2010 10:46 am by Jason Byrnes | 882 views | 7 replies |

i.edwards384429

non receipt of emails

Hi

created a from using formbuilder and then use the create email option to do the following

pick up the from - from the form

send it to me and a bcc to the email address on the form.

I set up a sucess page.

If I apply and upload and then fill in the form everything goes to the sucess page but no email is received to either my emails address or the senders.

I know from past issues that my isp requires the -f switch but that seems to be in place.

I've attached my php form

happy days

Ian

Attached Files
mail_php.zip
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Jason ByrnesWebAssist

In Universal Email 4 the -f switch will be used if you select the option on the server settings tab to send the from address as an additional parameter.


make sur you are selecting that option in the server settings tab.

if you continue to have problems, send a copy of your page so I can look at the code.

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i.edwards384429

update

Hi Jason

yes I made sure that was ticked, here's a copy of the page

thanks

Ian

Attached Files
contact.zip
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Jason ByrnesWebAssist

everything seems in order there, can you send the webassist/email/waue_contact_1.php file.

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i.edwards384429

file

Hi Jason

hers's the file you asked for

regards

Ian

Attached Files
waue_contact_1.zip
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Jason ByrnesWebAssist

try setting only the from address, do not fill in a from name, only add a from address.

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i.edwards384429

update

Hi Jason

that fixed it.

IS this a bug? or can you send a copy of the email to the sender?

Also how do I edit the create exisitng form email settings without creating a double incidence of the code?

cheers

Ian

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Jason ByrnesWebAssist

Some servers will not except the From name, and will only except an email address.

To edit the existing instance of universal email, open the server behaviors panel, then double click the universal email server behavior.

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