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PayPal Error when using PayPal Payments Standard

Thread began 5/24/2010 8:03 am by lynette312402 | Last modified 6/24/2010 2:28 am by thetypehouse | 1661 views | 4 replies |


PayPal Error when using PayPal Payments Standard

Hi there
I have been running eCart for a few years now and this weekend I have started getting an error message when customers go to pay using PayPal.
The error that comes up is:

"Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address."

I have contact PayPal and they say:

"Sometimes we do have changes on our Servers, which do affect third party shopping carts. In some cases if might be necessary to update your shop software, however I would advice you to contact your cart developer before you do this."

Can you help?

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Jason ByrnesWebAssist

on the confirm page, look for the following form element:

<input type="hidden" name="address_override" id="address_override" value="1" />

and change it's value to 0:

<input type="hidden" name="address_override" id="address_override" value="0" />
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Glad I found this answer. This was a problem I was having as well and your recommendation did the trick. What do I need to do when using the Wizards in the future to avoid this problem?

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Thank you so much

Works a treat thank you.

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Yep, likewise. Thanks.

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