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HTML Editor Content Area Does Not Display

Thread began 5/18/2010 10:21 am by heather384148 | Last modified 8/02/2010 12:18 pm by Jason Byrnes | 4937 views | 20 replies |

5/18/2010 10:21 am | #1 heather384148

HTML Editor Content Area Does Not Display

On one of my sites the HTML Editor tool bar shows up fine, but the area below it where you would add content does not show up at all.

5/19/2010 7:05 am | #2 Jason ByrnesWebAssist

My first guess would be a CSS problem.

try disabling all CSS on your page to see if that gets the HTML editor instance showing correctly.

I use Fire Fox and Fire Bug to this. if you can get it to show by disabling all of the css, you can use fire bug to disable your css rules one at a time till you can find the rule that is causing the problem.

5/19/2010 8:38 am | #3 heather384148

If I compare the code of a site that it's working on and the site it is not working.

The working site has:

<td id="xEditingArea" valign="top" style="height: 100%;">
<iframe frameborder="0" style="height: 446px; width: 100%;">
<html dir="ltr">
<html>
<body spellcheck="false">
</html>
</iframe>
</td>

The site not showing the editing area:

<td id="xEditingArea" valign="top" style="height: 100%;"></td>

There is no iframe etc. I have uninstalled the HTML Editor, re-downloaded it, re-installed it, and still get the same problem, no editing area on this site. It happened on another site as well. I cannot call the WebAssist 1-800 number from Canada.

Thanks

5/19/2010 8:47 am | #4 Jason ByrnesWebAssist

can you send a link where i can see the problem to investigate the cause. also a copy of the page so I can look at the code.

5/19/2010 9:02 am | #5 heather384148

Here you go. Thank you!

manage_pages.php

login: tech
pass: support

Attached Files

edit_pages.zip

5/19/2010 9:43 am | #6 Jason ByrnesWebAssist

the html editor area is showing for me when I test your page. Included is a screen shot

5/19/2010 11:30 am | #7 heather384148

I see that it worked for you, then it mysteriously worked for me. A bunch of new 'kfm' tables appeared in my database that I have never seen before. I deleted them not knowing what they were, made some changes to the HTML Editor, re-uploaded and once again I don't see the edit area. Does this give you an idea of what's going on maybe???

manage_pages.php

5/19/2010 12:14 pm | #8 Jason ByrnesWebAssist

Not relly sure to be honest, the only thing I think is the browser you are using?

I can say that when I visity your page again, it is working for me.

don't delete the KFM tables out of the database, though.

They are needed by the HTML editor for the advanced file management functions.

5/19/2010 12:22 pm | #9 heather384148

How are the kfm tables generated?
They appear on some of my sites databases and not others.

I am using FireFox. I checked the site in IE8 and I get these messages:

Error loading "../custom/edit_pages_page_contentStyles2.xml"

____

URL requested: "../custom/edit_pages_page_contentStyles2.xml"
Server response:
Status 22
Response text: undefined

_____

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.3; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; MDDC; .NET CLR 3.5.30729; .NET CLR 3.0.30729)
Timestamp: Wed, 19 May 2010 19:17:47 UTC

Message: '$Style' is null or not an object
Line: 53
Char: 2912
Code: 0
URI: fckeditorcode_ie.js

5/19/2010 12:43 pm | #10 neilo

Excuse the intrusion, - just some info to add to the mix,

Am seeing an error - (firebug) - referring to edit_pages_page_contentStyles2.xml [ edit_pages_page_contentStyles2.xml ]

That page says 'XML Parsing Error: syntax error''

Also the edit_pages_page_content1.js is missing the xml path in the JavaScript file:

FCKConfig.StylesXmlPath = ''; // relative to fckeditor/editor/fckeditor.html'

(Should be a relative path to the edit_pages_page_contentStyles2.xml file) Not sure if this helps with a diagnosis.

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