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Flat Rate Settings

Thread began 4/28/2010 6:24 pm by donegan | Last modified 5/18/2010 5:59 pm by Jimmy Wu | 1174 views | 7 replies |


Flat Rate Settings

I am trying to make a change to the PowerStore Shipping Settings using eCart 5.01.
using the instructions outlined here.

Each time I double click on the eCart Object in Server Behaviors is Dreamweaver I receive the following message:

"While executing timer in WA eCart object.htm a JavaScript Error occurred."

I have followed the instructions in the common errors message on the WebAssist site but to no avail, I still have this problem.

I have attached a picture of the error message.

Any help in this matter will be greatly appreciated.

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Eric Mittman

If you are getting this error after deleting the cache file then there might be a problem with your configuration. For reference here is a link to the steps for deleting the cache file:


If the configuration is corrupted you will need to go through the steps listed here to resolve the issue:


If you continue to have this problem after doing this please post back and let us know.

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Flat Rate Settings

Hi Eric,

Thank you for replying to my message.

I as I outlined in original message:

"I have followed the instructions in the common errors message on the WebAssist site but to no avail, I still have this problem. "

I found something else in the forum about corrupted configuration so I deleted the folder and only install the eCart. Again this did not work. So now I get to reinstall all of the entensions I have all over again. Oh, what fun.

This is the last thing I need to do to get this cart up and running. I really need a fix fast.

BTW, just in case your next suggestion is to replace the "cart.php", I have done that three times. And yes, I made sure all the files are not "ready onlu". I also replaced the "WA_Cart" folder in the PowerStore and made sure those files were not marked "read only".

One thing I notice is this, if I click on Insert, WebAssist, eCart, eCart Object. I can create a new object. It looks like the eCart Object in the PowerStore files is completely empty.

To check this I redownloaded the PowerStore Zip file and unzipped it and then copied the
"cart.php" and "WA_Cart" folder to dreamweaver and got the same results.

Is this possible? Could this be the problem? Am I suppose to create this eCart Object when the instructions lead me to think I am to edit it?

I really need help ASAP.

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Eric Mittman

The second link in my post is to a thread with detailed instructions on renaming or deleting the configuration folder. It is very important that when you do this you remove any of the remaining extensions before installing them again. The link to the cache file fix was just a reference for any others that may have a similar problem and have found the thread.

I have opened a ticket for you on this issue so that it can be looked into further. To update the ticket or check it's status login and visit your support history.


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Flat Rate Settings

Yes, I figured that out.

Thanks for your help in this matter.

I hope we get an answer soon currently this is the only problem keeping me for going live on the site.

Paypal fixed the other problem.

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Jimmy Wu

We were able to take a look at this issue and determined that the error was caused by not having the files directly in the root of the site. They were in a subdirectory within the root.

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Flat Rate Settings

Yes, thank you Jimmy.

I feel really silly but I am very happy to cross this one off my list.

Now just one more to go and I can go live.

Jimmy explained all I needed to do was:

1. On the Menu Bar click on Site, then click on Manage Site to access my Site,
2. Select the Site I am working on then click on "Edit".
3. Under Category make sure "Local Info" is selected
4. In the "Local root folder" box add the folder name "ps3" that I saved the PowerStore
files in to, to the path. In my case it looks like the following:


Once I did this I was able to double click on Ecart Object in Server Behaviors and not
get the JavaScript error message.

The problem was I opted to add the PowerStore files in a folder within my Site.

In the directions for the PowerStore it does state you need to add the files to the root. I
just assumed having the folder in with the other folders took care of this but it did not.

In order for the Extension (Ecart) to see the files in the WA_Store_Cart folder it needs to
be right on the root to make changes. Not mixed in with the other folders the way I have it.

In may case I will just edit the "Local root folder" box when I need to make changes.

Makes total sense now. Thanks again Jimmy.

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Jimmy Wu

Thanks for explaining it in more detail for other users. I'm sure the detailed explanation will make sense to other users as well.

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