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Cannot install MenuWriter 2

Thread began 4/21/2010 6:17 am by jth370895 | Last modified 4/28/2010 6:03 pm by Jimmy Wu | 780 views | 5 replies |

jth370895

Cannot install MenuWriter 2

Hello Mr. or Mrs.
I used to work with MW 1.0.4! Recently I bought MenuWriter 2.0.3. When I install this version with Adobe Extension Manager CS4 everything works fine and Adobe tells me that MW 2 is installed correctly. But after starting Dreamweaver CS4 version MenuWriter 1.0.4 appears!!
When I remove the Menuwriter extension complete with Abobe E.M., after starting DW CS4 still the Menuwriter 1.0.4 appears and can be used!!!
How can I remove MW 1.0.4 in order to install MenuWriter 2? With Adobe Extension Manager this seems impossible!
Thanks for your help, I hope.
With kind greeting, Jan-Theo Weeda

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Jimmy Wu

The Configuration folder may have been corrupted. Try renaming the configuration folder and see if that resolves the issue. Here is a post that goes over how to do that:

showpost.php?p=12293&postcount=2

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jth370895

Thanks Jimmy
The first part of my problem is solved. But now the second: After removing MW 1 I installed Menu Writer 2.0.3. The Adobe extension manager tells me the CSS MW extension is correct installed. However, when I open Dreamweaver there is no Webassist Menu Writer in the Insert menu or toolbar, and also not in the help button! I tried it for three times, but without succes. How can I make CSS Menu Writer 2 get working?
Thanks en greet from Jan-Theo

Ps I work with Windows 7 and the Dreamweaver program works correct!

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jth370895

Please answer my question above!

Hello Mr. Jimmy Wu or other technical engineer.
I Hope you will answer my guestion above as soon as possible, because at this moment I can not use Menuwriter, version 1 or 2, anymore.
Thanks anyway. Jan-Theo

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Jimmy Wu

I have opened a backend ticket to get some additional information from you. To check your backend ticket, please log in to your account at www.webassist.com and check your support history.

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Jimmy Wu

We were able to talk on the phone and determined the issue being that the install was going to a nl_NL directory instead of the en_US directory, so copying over the configuration from the nl_NL to the en_US directory caused the menu items to show up.

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