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Credit card payment fail

Thread began 3/22/2010 2:00 am by mark.green370527 | Last modified 9/07/2010 9:42 pm by mark.green370527 | 1697 views | 4 replies |

mark.green370527

Credit card payment fail

I'm using eCart 4.5.2. My checkout page was configured to accept both Palpal and Credit card payment. When I tested using Paypal sendbox environment, Paypal payment worked fine. However the credit card payment didn't get through. I echoed the response text from method PP_DirectPayment_Post in PP_DirectPayment_PHP.php file, and found the following error message:"AKwFM7UU77wN7GHhHZRp2sCvUJ32At5ltNWd0TSmtnq2Fo5rJkhgw1Ei2010-03-22T05:55:33ZFailuree074c22ce69cMerchant country unsupported.The merchant country is not supported.10565Error2.2012243190.10". It always appeared regardless which country I chose from the dropdown list. The country list was the default generated from the checkout wizard. Any idea how to get around this?

Thanks in advance.

Yu

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Eric Mittman

The message is telling you that the merchant country is not supported, this does not have to do with the country selection that the customer makes, but has to do with the country that is associated with the merchant account. You should contact PayPal to get some more information about this.

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mark.green370527

Thanks for that. I'll see if i can find something in Paypal's developer forum.

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Eric Mittman

Please post back with what you discover, I'm sure the info could help others out there.

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mark.green370527

Left this topic for quite a while for another project. The problem still remains. Asked Paypal dev form and found paypal direct payment now is only supported in UK, Canada and US. Merchant outside those three countries cannot accept direct payment. Have to go with paypal standard or express checkout then.

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