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Error when launching Display Manager

Thread began 3/12/2010 9:54 am by mousework50137 | Last modified 3/18/2010 7:09 pm by Jimmy Wu | 1194 views | 6 replies |

mousework50137

Error when launching Display Manager

Hello,
I'm on a MacBook running dreamweaver CS4, macOS 10.6.2.
eCart 5.01

When I launch the ecart Display manager I get a strange error.
Seems to say there is a problem in line 621 of a file located at

Applications: Adobe Dreamweaver CS4: Configuration: Shared: WebAssist: ecart: Designs: ecartDesignObject.js

However when I go to Applications: Adobe Dreamweaver CS4: Configuration: Shared: I do not find a WebAssist folder.

Screen dump attached,

thanks
mark

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Miguel

Hello mouse work that is a common problem with dreamweaver follow the instructions on this pdf common_installation_issues.pdf, just remeber to close your dreamweaver before deleting WinFileCache.dat or MacFileCache.dat, after that restart it and it should work correctly.

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mousework50137

Still have issue

Hi,
I followed the instructions in the pdf that you refered me to.
First just destroying the file, then de-installing all web assist extensions, then destroying the file, then loading just ecart and I still had the issue.

I then completely de-installed dreamweaver CS4, and started a fresh.
Still getting the error.

Cheers
mark

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Eric Mittman

Have you tried renaming the configuration folder to see if that helps you past this issue? Here is a link to the instructions for this process, please give this a try and let us know if there are any further problems. If so I can open a ticket for you so that we can look into this further.

showpost.php?p=12293&postcount=2

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mousework50137

Issue still ongoing

Hi
Tried all the above suggestions and still got the error.
In sheer desparation I un-installed CS4, which was new to me, and re-installed my trusty CS3 Dreamweaver.

Now I get an error, but a different error to before when launching Display manager.

Went through all the suggestions in the CS3 install but no better.

Screen dump attached of error.

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Eric Mittman

I opened a ticket for you on this issue. To check the status of the ticket or update it login and visit your support history.

supporthistory.php

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Jimmy Wu

Looks like a backup of the site caused the product to work. If you run into any additional issues, feel free to open a new thread.

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