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PW3 Checkout Failure

Thread began 3/04/2010 10:11 pm by jeremykrick399007 | Last modified 4/07/2010 12:06 pm by Jason Byrnes | 2763 views | 29 replies |

jeremykrick399007

PW3 Checkout Failure

I have added my paypal API cradentials and keep getting a "Checlout Failure" error once I go through the paypal checkout screen.

Here is what the checkpout_failure.php says:

Transaction Not Completed
We're sorry
Your transaction could not be completed. Either your credit card information or billing address has problems and cannot be processed

Please return to checkout and try again.

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sales222156

About PayPal

Hi, I am trying to use PayPal on all of the example sites listed in this forum and none of the PayPal links work in FireFox, are you using firefox or IE? I need to fix mine also, asap.

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jeremykrick399007

I am using I.E.

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carleneBeta Tester

Hi! Some of us were having the exact same problem and it ended up being related to the USPS Shipping.

Read these threads to learn some solutions:
show...?t=9490&page=2

showthread.php?p=47473#post47473

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Jason ByrnesWebAssist

To debug why the transaction is failing, add the following code to your checkout failure page:

php:
<?php 

 
if(!session_id()) session_start();
 if(
$WAGLOBAL_Gateway == ) {
     echo 
"Direct Pay: <br />";
     echo 
"Full Request: ".isset($_SESSION["PP_DirectPayment_postedValues"])?htmlentities($_SESSION["PP_DirectPayment_postedValues"]):"n/a"."<br />"
     echo 
"Full Response: ".isset($_SESSION["PP_DirectPayment"])?htmlentities($_SESSION["PP_DirectPayment"]):"n/a"."<br />"
     echo 
"Express Authorize <br />";
     echo 
"Full Request: ".isset($_SESSION["ECO_Auth_Request"])?htmlentities($_SESSION["ECO_Auth_Request"]):"n/a"."<br />";
     echo 
"Full Response: ".isset($_SESSION["ECO_Auth_Result"])?htmlentities($_SESSION["ECO_Auth_Result"]):"n/a"."<br />";
     echo 
"Express Process: <br />";
     echo 
"Full Request: ".isset($_SESSION["ECO_Process_Request"])?htmlentities($_SESSION["ECO_Process_Request"]):"n/a"."<br />";
     echo 
"Full Response: ".isset($_SESSION["ECO_Process_Result"])?htmlentities($_SESSION["ECO_Process_Result"]):"n/a"."<br />";
 }
 
 if(
$WAGLOBAL_Gateway == 2) {
     echo 
"Auth Net: <br />";
     echo 
"Full Request: ".isset($_SESSION['WAAuthNet_postedValues'])?htmlentities($_SESSION['WAAuthNet_postedValues']):"n/a"."<br />";
     echo 
"Full Response: ".isset($_SESSION['WAAuthNet'])?htmlentities($_SESSION['WAAuthNet']):"n/a"."<br />";
 }
 
  if(
$WAGLOBAL_Gateway == ) {
     echo 
"Express Authorize <br />";
     echo 
"Full Request: ".isset($_SESSION["ECO_Auth_Request"])?htmlentities($_SESSION["ECO_Auth_Request"]):"n/a"."<br />";
     echo 
"Full Response: ".isset($_SESSION["ECO_Auth_Result"])?htmlentities($_SESSION["ECO_Auth_Result"]):"n/a"."<br />";
     echo 
"Express Process: <br />";
     echo 
"Full Request: ".isset($_SESSION["ECO_Process_Request"])?htmlentities($_SESSION["ECO_Process_Request"]):"n/a"."<br />";
     echo 
"Full Response: ".isset($_SESSION["ECO_Process_Result"])?htmlentities($_SESSION["ECO_Process_Result"]):"n/a"."<br />";
  }
  
 if(
$WAGLOBAL_Shipping == 1) {
     echo 
"UPS: <br />";
     echo 
"Full Request: ".isset($_SESSION["WA_Store_Cart_UPS_FullRequest"])?htmlentities($_SESSION["WA_Store_Cart_UPS_FullRequest"]):"n/a"."<br />"
     echo 
"Full Response: ".isset($_SESSION["WA_Store_Cart_UPS_FullResponse"])?htmlentities($_SESSION["WA_Store_Cart_UPS_FullResponse"]):"n/a"."<br />"
 }
 if(
$WAGLOBAL_Shipping == 2) {
     echo 
"FedEX: <br />";
     echo 
"Full Request: ".isset($_SESSION["WA_Store_Cart_FedEx_FullRequest"])?htmlentities($_SESSION["WA_Store_Cart_FedEx_FullRequest"]):"n/a"."<br />"
     echo 
"Full Response: ".isset($_SESSION["WA_Store_Cart_FedEx_FullResponse"])?htmlentities($_SESSION["WA_Store_Cart_FedEx_FullResponse"]):"n/a"."<br />"
 }
 if(
$WAGLOBAL_Shipping == 3) {
     echo 
"USPS: <br />";
     echo 
"Full Request: ".isset($_SESSION["WA_Store_Cart_USPS_FullRequest"])?htmlentities($_SESSION["WA_Store_Cart_USPS_FullRequest"]):"n/a"."<br />"
     echo 
"Full Response: ".isset($_SESSION["WA_Store_Cart_USPS_FullResponse"])?htmlentities($_SESSION["WA_Store_Cart_USPS_FullResponse"]):"n/a"."<br />"
 }
?>



this will write the full request and full response from the gateway to the screen, this information will help us see what is going wrong


Note: The full request and full response will contain sensitive information like credit card number, or api credentials, that information should be removed when posting the results in the forum.

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sales222156

Feel like a test dummy that paid to be a test dummy

Hi, I am a web designer, and I purchase your software so I could stick to design and avoid as much coding as possible. I love your extensions, but PowerStore 3 has way too many bugs to be released. I've already fixed 3 in the space of a day and now I'm finding more? Did you guys test this? I am looking at your current sites that others have built using this software and it seems that their checkout process does not work either. It only seems to work if you use IE, but if you use FireFox it does not work. Also, when I go through the checkout process and try to login so that I don't have to keep entering my details, it does nothing, just keeps reloading the page. Does not seem to be using my gateway either, even though I set it up to use my authorize.net account, it just stays on the site the entire time? PayPal does not work when I click it. That's just the stuff off the top of my head. And I've only had this for a few days. WTF?

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Jason ByrnesWebAssist

Yes, we did test PowerStore before releasing it.

What are the three bugs you are saying you have fixed already?
What are the other bugs you are finding?


as for the problem you are having with the PayPal buttons not functioning in FireFox, this is not an issue I can reproduce, I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
login.php

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sales222156

Why can't you reproduce it? FireFox is free

You can download firefox and install it free, I'm sure you know that though. Can you please let me know why you can't test it in FireFox?

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Jason ByrnesWebAssist

Yes, I have firefox installed.


What I am saying is that when I click the PayPal buttons it goes to the paypal site.


I am trying to test what you are saying, but I am not getting the same result.

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neilo

Testing the Powerstore example sites using Firefox 3.5.8:

http://014da19.netsolhost.com/intuHorsesPowerStore/
Didn't try this one - I would have had to register first.

http://www.glitz.co.nz/
www.voyagermoon.com.au
Worked fine for me

The 'Siteontime' (Jennifer's) sites:
Worked fine for me.

http://outdoorlightingfixturesonline.com
Paypal didn't work for me.
(Your PayPal transaction could not be completed. Please return to checkout and try again.)

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