ya it took me a long time to get the positioning right. Even to shrink the menu and get the 2nd and 3rd level to line up right and look good on my page took me a while. I finally just went in the CSS part and just did it by hand. Don't care to use the interface much more. I would do the menu's myself but this still saves me time on hand coding everything and making the images and what not. haha and don't hold your breath about the tech support... There must be something going on there because they are taking forever. My ticket took 2 weeks until they finally said 'we can't replicate it and need to give you a call'. maybe they are just swamped and finally need to hire more engineers lol ...Just trying to stimulate the economy every lil way I can.