Submit a Support Ticket
WebAssist provides free technical support to all customers to make sure that everyone is successful with their purchase. Have you submitted a support ticket yet?
Go here: techsupportinsert_1.php and a support technician will work with you to make sure you accomplish what you need with the contact form.
With that said, where did you fall down? Did the contact form not work on your live server? Were you unable to get it to look the way you wanted?
Let us know, so that we can help you.