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What should I see when using the PayPal Sandbox

Thread began 5/11/2011 3:57 pm by GaryDCoxDFW | Last modified 5/23/2011 5:02 pm by GaryDCoxDFW | 1968 views | 9 replies


Response from PayPal Can you help me with it

Here is the responce:

Dear Gary,
thank you for contacting PayPal Merchant Technical Service.

I've just tested your store on to see if i am able to log in with my sandbox account. As you can see on the screenshot, your store is pointing to our live environment , where the sandbox credentials doesn't exist and that's why you are unable to log in.

To resolve this issue you will need to set up your store to a testmode, where it is pointing to . In order that you are using a third party cart(Powershop), you will need to contact them how you can change this setting. Anyway, i googled a little Bit and found this tutorial:


In this tutorial it says:

Enter the PowerStore 3 Admin panel, choose Settings > Payment Information. Uncheck the Use Sandbox checkbox and enter your PayPal account details instead of the Sandbox test accounts details.

I would suggest to follow these steps the other way around. check the Use Sandbox checkbox and enter your PayPal Sandbox account details . Once your shop is in Testmode, you can log in with the sandbox accounts.

would be very helpful if we could have a video instruction on how to use the sand box since the paypal instruction is not very good

Unfortunately we don't have a video with instructions, i am sorry. The only things i can provide you are these two user guides, i hope they help:



I hope this was helpful and if you have further Questions on this or another problem,please let me know.

With kind regards

PayPal MTS

Iam including their screen shout plus the screen shot of my gate way setup to help, In powerstore 4 we do not have the checkbox they speak of so what do I do.

Thanks Gary

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