close ad
Help us test the new Databridge BETA with MySQLi support
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Can't remove security question

Thread began 4/26/2011 7:05 pm by markf425338 | Last modified 4/28/2011 1:43 pm by markf425338 | 1334 views | 5 replies


Can't remove security question

I have the contact form working ok. there are two glitches.

1) If 2 of us verify the captcha code and security question and we are certain we have it correct, the form will still return a "did not provide correct answer" message on random tries. This happens with some frequency. We are certain the answer and the capthcha code are correct but it gets rejected.

2) I have followed the instructions to remove the security question form contactus.php. I have gone through this several times. It seems straight forward and understandable. After I've removed the indicated sections of code and uploaded the new/revised contactus.php file, it loads ok but it won't display the thank you page or send the info to us.

Any ideas on how to make this work better? Thanks for any help.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...