Can't remove security question
I have the contact form working ok. there are two glitches.
1) If 2 of us verify the captcha code and security question and we are certain we have it correct, the form will still return a "did not provide correct answer" message on random tries. This happens with some frequency. We are certain the answer and the capthcha code are correct but it gets rejected.
2) I have followed the instructions to remove the security question form contactus.php. I have gone through this several times. It seems straight forward and understandable. After I've removed the indicated sections of code and uploaded the new/revised contactus.php file, it loads ok but it won't display the thank you page or send the info to us.
Any ideas on how to make this work better? Thanks for any help.