close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Order number missing from confirmation emails

Thread began 4/03/2011 1:02 am by SaladoGuy | Last modified 4/04/2011 2:34 pm by SaladoGuy | 1165 views | 5 replies

SaladoGuyBeta Tester

Order number missing from confirmation emails

I have a new site I've been working on and I'm having a problem with the confirmation email: There's no order number printed out.

The code to make it print is:

<h3 style="font-size:small; margin:2px 0; color:<Text_Dark />; /* Text_Dark */" >Order number: <?php echo ((isset($_SESSION["gardencart_OrderID"]))?$_SESSION["gardencart_OrderID"]:"")?></h3>

I've compared it to another site I've done who's order confirmation works, and they seem the same:


The only different is gardencart_ vs eCart1, which is correct.

I'm attaching the confirmation page that contains the UniversalEmail object. Could someone please look at it and tell me why the order number does not come through? Everything else is coming through and being echoed into the email message just fine.


Attached Files

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...