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Order number missing from confirmation emails

Thread began 4/03/2011 1:02 am by SaladoGuy | Last modified 4/04/2011 2:34 pm by Jason Byrnes | 1122 views | 5 replies |

SaladoGuyBeta Tester

Order number missing from confirmation emails

I have a new site I've been working on and I'm having a problem with the confirmation email: There's no order number printed out.

The code to make it print is:

<h3 style="font-size:small; margin:2px 0; color:<Text_Dark />; /* Text_Dark */" >Order number: <?php echo ((isset($_SESSION["gardencart_OrderID"]))?$_SESSION["gardencart_OrderID"]:"")?></h3>

I've compared it to another site I've done who's order confirmation works, and they seem the same:

((isset($_SESSION["eCart1_OrderID"]))?$_SESSION["eCart1_OrderID"]:"")?

The only different is gardencart_ vs eCart1, which is correct.

I'm attaching the confirmation page that contains the UniversalEmail object. Could someone please look at it and tell me why the order number does not come through? Everything else is coming through and being echoed into the email message just fine.

Thanks.

Attached Files
confirm.php.zip
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Jason ByrnesWebAssist

the problem is caused by code order.


the order of the server behaivors on your apge is:
Universal Email
eCart Store Order Summary
eCart Store Order Details


you need to re arrange this so the email is sent after the store order details. the order should be:

eCart Store Order Summary
eCart Store Order Details
Universal Email

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SaladoGuyBeta Tester

Originally Said By: Jason Byrnes
  the problem is caused by code order.


the order of the server behaivors on your apge is:
Universal Email
eCart Store Order Summary
eCart Store Order Details


you need to re arrange this so the email is sent after the store order details. the order should be:

eCart Store Order Summary
eCart Store Order Details
Universal Email  



I have done this but now it does not seem to send email at all. Before I always got me email at least within a couple minutes. Now I've placed several test orders and none of the emails have come through.

Any ideas?

Attached Files
confirm.php.zip
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Jason ByrnesWebAssist

the store order details behavior is set to redirect to the success page, this happens before the email can be sent.

edit the store order details behavior and remove the redirect, then edit the email behavior and set it to go to the success page after the email is sent.

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SaladoGuyBeta Tester

Originally Said By: Jason Byrnes
  the store order details behavior is set to redirect to the success page, this happens before the email can be sent.

edit the store order details behavior and remove the redirect, then edit the email behavior and set it to go to the success page after the email is sent.  



Got it. That worked - Thanks.

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Jason ByrnesWebAssist

you're welcome.

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