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Auth.net Rejects Transaction

Thread began 1/19/2011 1:49 pm by robert222776 | Last modified 1/19/2011 8:09 pm by robert222776 | 906 views | 7 replies

robert222776

Auth.net Rejects Transaction

This is an live PS3 store that has been working properly. My client called to say that a customer attempted a purchase, only to be rejected. The client tried too and got the follow message (from error detection code that I left in place).

Auth Net:

Full Request: x_login=657rKr26ZYu&x_tran_key=6T2BeQ56a79jU67V&x_version=3.1&x_invoice_num=d274bb4759a7a36d4478c8e1ef01293a&x_test_request=0&x_method=CC&x_type=AUTH_CAPTURE&x_relay_response=FALSE&x_delim_data=TRUE&x_delim_char=::&x_customer_ip=76.102.232.2&x_amount=359.99&x_description=1 Economy Cat Enclosure Kit (401)&x_line_item=401<|>Economy Cat Enclosure Kit<|><p><strong>Economy Cat Enclosure Kit</strong></p><|>1<|>279.99<|>YES&x_card_num=4135717000019090&x_exp_date=062011&x_card_code=815&x_email_customer=TRUE&x_tax=0&x_tax_exempt=FALSE&x_freight=80.00&x_first_name=scott&x_last_name=russman&x_address=37 orchard lane&x_city=manchester&x_state=NH&x_zip=03102&x_phone=7077639205&x_fax=&x_email=scottr@cdpets.com&x_country=US&x_ship_to_first_name=scott&x_ship_to_last_name=russman&x_ship_to_address=37 orchard lane&x_ship_to_city=manchester&x_ship_to_state=NH&x_ship_to_zip=03102&x_ship_to_country=US&x_ship_to_phone=7077639205&x_ship_to_fax=&x_recurring_billing=NO
Full Response: 2::1::2::This transaction has been declined.::::N::3409581588::d274bb4759a7a36d4478::1 Economy Cat Enclosure Kit (401)::359.99::CC::auth_capture::::scott::russman::::37 orchard lane::manchester::NH::03102::US::7077639205::::scottr@cdpets.com::scott::russman::::37 orchard lane::manchester::NH::03102::US::0.00::::80.00::FALSE::::B99EB58552404E99D9A8B5FBEA07FA10::N::::::::::::::::::::::::XXXX9090::Visa::::::::::::::::::::::::::::::::::7077639205::

Express Authorize:
Full Request: n/a
Full Response: n/a

Express Process:
Full Request: n/a
Full Response: n/a

By the way, I just tried to make a purchase transaction of a different product with my visa and it went through fine. Any ideas what triggered the above message?

Thanks,
Robert

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