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PayPal Pro not accepting 100% discount with shipping charge

Thread began 1/10/2011 11:04 am by info279018 | Last modified 1/10/2011 5:55 pm by info279018 | 2277 views | 3 replies


PayPal Pro not accepting 100% discount with shipping charge

We're currently running a promotion where a customer can get up to $40 off their order, not including shipping. Our shipping is a flat rate.

We use eCart 5.x (the site was originally built using eCart 4.x) and are using PayPal Pro. For some reason, if the order amount is less than $40, and therefore the order sub-total is $0, PayPal rejects the payment, even though we're still charging the $6.50.

Any help would be greatly appreciated.


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