After installing a new hard drive on one of my workstations I had to reload some software.
I downloaded ecart4 and Universal email from the Webassist site, both of which were originally purchased in 2008.
The installation instructions were clear and the installation seemed successful.
However, once in Dreamweaver when I went to add a cart button I was asked to activate the software. I entered the serial number which was verified but received an error message after clicking the Activation button.
I checked the anti-virus and firewall as suggested in the message but the software could still not connect to the server to activate. We even tried bypassing the router and switch by connecting directly to the cable modem.
What do I need to do to activate eCart?