close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Order email not received

Thread began 12/20/2010 6:18 pm by johnb | Last modified 12/21/2010 1:56 pm by johnb | 812 views | 3 replies


Order email not received

I have a working site running PS3 and everything has bee operating correctly until to today where I noticed an order notification didn't get emailed to me but the order did show in the admin history. There were orders before it that worked fine. When I looked in to the issue I saw that the customers name contained numbers as in "John Doe the third" but rather the customer used "111". Could this have been the culprit and if so what would be the workaround to allow orders where the customer uses a number to come through?


Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...