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300.000 users? Time for some.......

Thread began 12/14/2010 3:08 pm by tone397472 | Last modified 12/15/2010 3:12 pm by tone397472 | 974 views | 3 replies


OK I start with 3 on-line tutorials for now, because I don't have much time:

*Modifying registration: The way to get to the Record Wizard is not up to date. The steps are different to get there. Dream Weaver 8 and V1.0?!
*Using the update profile: First you have to make a link to a page new Password and then you have to make the page in the next tutorial. In the previous tutorial the page is already there???!!! And what is the ID of the text field? etc.
*Setting up login: The voice suggest to close the Security Assist Authenticate
user after the first two steps. There is a 3th step to finish the whole procedure that shows user_id???!!!

The tutorials look like they are made by a 12 year old on You Tube and don't show much respect for your costumers. The sound in all tutorials is terrible and missing little parts.
And its a labyrinth of unfinished clumsy made stuff.

But the biggest problem I have is the following:

For example the most common subject a simple login page with administrator?! Why is there not just ONE !!! simple step by step tutorial?

The same for a on-line shop It's a jungle of loose bits that you have to glue together. (Yes I know the introduction to Data Assist with the web shop in it, but it's the same story it's not complete).

It takes all unnecessary time for WA employees to answer the same questions all the time. And takes a whole lot of time of your users.

What we need are tutorials where one subject is explained from the beginning till the end and all WA extensions come in at a certain time to play there individual part (in detail and not referring to a other tutorial in which you are pointed to two other PDF tutorials and 5 on-line-tutorials......etc, can you imagine when you want to look up something after a couple of months? There is no way you are gone find it!) .

So let's say I do a login/reg/admin tutorial I start with setting up the data base ( with all details explained, no download of a ready made sql file from WA so everybody knows what he or she is doing!) and connect it to the site, then I can start using the extensions and in one day I can have the pages working, now it takes weeks before you find out how to set it up and how it all works.

That's how every manual/tutorial in the world is made except at WA! Your extensions are unique! I love them. But it's very hard to learn to work with them, because of the poor documentation.

And besides all of this it will accelerate your sales, because the learning process will be much shorter and people will move on to the next handy extension. (common sense not?!)

Greetings David

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