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300.000 users? Time for some.......

Thread began 12/14/2010 3:08 pm by tone397472 | Last modified 12/15/2010 3:12 pm by tone397472 | 970 views | 3 replies

Neil Beadle

Submitting Documentation Feedback

Hi David,

We update/create new documentation for products when new versions are released. We only create new documentation or update existing documentation when it is requested by our customers.

If you believe that documentation you are reading is incorrect, or if you would like a tutorial on how to perform a specific task, please let us know by submitting this form.

  Trying to do the on-line tutorials (Introduction to Security Assist, 7 different tutorials) but they are out dated and not consistent with information.  

If you know of a tutorial that is outdated or inconsistent with another, let us know and it will be fixed as soon as possible. The fact that it is not fixed, means that we do not know about it. For an older product like SecurityAssist that has undergone numerous dot releases, there is always a possibility of a need to update documentation that did not get passed along to the documentation team.

  It seems that the most important things are over seen at Web Assist ,
that's teaching your costumers how to work with the extensions!  

We provide Getting Started Guides and built-in help documentation for every extension. If those guides do not show you how to do what you would like, let us know what it is you want to know.

We appreciate your suggestions regarding our documentation, but please do your best to provide direct feedback as to what you believe needs updating in a particular tutorial.


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