cutting a page at a time corrects this
Hi Ray thanks for your time yesterday. Cutting and Pasting directly is not advisable and to always use the "paste from word" button and tick the cleanup boxes really helped.
the last problem-ette - If I cut and paste the whole word document into the edit area something goes wrong with the display, however cutting&pasting a page at a time into the same area and appending it seems to get over this problem. I suspect its a microsnot's office problem.
anyway - I have a fix thanks again foryour help